Refund Policy
How long does it take to receive my refund?
Refunds are requested after we receive and process your return. If you are due a refund for non-returnable items, a refund will be issued when you contact us about your product issue.
For items directed to our Returns Center, You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.
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If you paid by...
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Your refund will go to...
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... after your return is processed
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PayPal
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PayPal
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1-2 business days
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Credit Card
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Credit Card
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10-15 business days
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Western Union
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Shopping Credit
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1-2 business days
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How are refunds calculated?
The amount of your refund depends on several factors:
Items that meet our
returns policy
will receive a full refund.
Items that do not meet our
returns policy
will receive only partial refunds. (Please contact customer service for details.) |
